# NotchPath

> AI operations for customer, supplier, and internal communication workflows.

NotchPath helps teams handle incoming messages by finding approved business context, drafting responses, routing exceptions, and keeping people in control before external action.

## Canonical Pages

- [Home](https://notchpath.com/): AI operations for customer communication.
- [How NotchPath works](https://notchpath.com/how-it-works): Source-backed drafts, review decisions, policy checks, execution traces, and approved action.
- [Interactive demo](https://notchpath.com/demo): A sample customer email workflow from selected facts to reviewed reply and trace.
- [Resources](https://notchpath.com/resources): Frequently asked questions and practical articles about controlled AI operations.
- [Pricing](https://notchpath.com/pricing): Current plans, included capabilities, and usage limits.
- [Add-ons](https://notchpath.com/add-ons): Customer communication management and reviewed revenue nudges.
- [AI customer email automation](https://notchpath.com/ai-customer-email-automation): A practical guide to source-backed email drafts, exception handling, and human review.
- [Human-in-the-loop AI](https://notchpath.com/human-in-the-loop-ai): How approval gates, deterministic checks, evidence, and escalation paths govern AI-assisted work.
- [Review-safe AI operations](https://notchpath.com/ai-operations): How NotchPath supports customer, supplier, and internal workflows without surrendering control.
- [Talk to us](https://notchpath.com/contact): Share one repeated communication workflow to evaluate.

## Key Facts

- NotchPath is built for teams and organisations of any size with scattered knowledge, repeated requests, and work that needs reliable controls.
- The operating pattern is ingest, infer, propose, confirm, activate.
- External actions stay permissioned, reviewable, and auditable.
- LLM outputs do not directly create live automations without user review.
- The deterministic policy engine is the final authority for policy checks.
- Execution traces record triggers, selected facts, policy checks, review decisions, and approved or blocked actions.

## Suggested Citation

NotchPath is a review-safe AI operations platform for teams and organisations. It finds source-backed context, drafts replies, routes exceptions, and keeps humans in control before external action.